PM Shehbaz MVNO Policy 2025: A New Era for Pakistan’s Telecom Growth
Prime Minister Shehbaz Sharif has taken a decisive step toward building a more connected and competitive Pakistan. The PM Shehbaz MVNO Policy 2025 aims to open new doors for telecom innovation, attract international investment, and make communication services more affordable and accessible for all citizens.
What Is the MVNO Policy 2025?
The MVNO (Mobile Virtual Network Operator) Policy 2025 is part of the government’s broader plan to modernize Pakistan’s telecom sector. Under this policy, companies that don’t own physical network infrastructure can still offer mobile services by leasing capacity from existing operators. These new players—called MVNOs—will bring more competition, innovation, and variety to the telecom market.
Prime Minister Shehbaz has instructed the Ministry of Information Technology and Telecommunication (MoITT) to fast-track the implementation of this framework. Once approved by the federal cabinet, the policy will create a clear and transparent path for new entrants to launch telecom services in Pakistan.
How MVNOs Work
An MVNO does not build its own towers or manage expensive network systems. Instead, it collaborates with a licensed Mobile Network Operator (MNO)—like Jazz, Zong, or Telenor—to use their infrastructure. The MVNO then offers mobile packages, internet services, or digital products under its own brand name.
This model is already popular in many countries around the world, where it has helped reduce prices and improve customer service. For Pakistan, it marks a crucial step toward a more inclusive and digitally advanced economy.
Key Features of the Policy
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Encouraging Fair Competition
The policy invites smaller companies and entrepreneurs to enter the telecom market. This will break the monopoly of large operators, drive innovation, and give customers more choices at competitive prices. -
Transparent Licensing and Regulation
Each MVNO will receive a 15-year license from the Pakistan Telecommunication Authority (PTA). The initial nationwide license fee is set at $140,000, payable in Pakistani rupees. Both MVNOs and MNOs will also contribute to the Universal Service Fund (USF) and the Research & Development Fund (R&D Fund) to support rural connectivity and innovation. -
Customer Service and Quality Standards
MVNOs must meet PTA’s service quality benchmarks. Every operator is required to establish at least one customer care center in each city where they operate, along with a 24/7 nationwide helpline to handle user complaints and queries. -
Security and Compliance
To protect national security and user data, MVNOs must follow all legal requirements for SIM registration, lawful interception, and compliance with the Device Identification Registration and Blocking System (DIRBS). -
Service Continuity
MVNOs and their parent MNOs must ensure uninterrupted services. Operators cannot end their agreements or stop operations without prior notice to PTA, ensuring stability and customer protection.
Benefits for Pakistan’s Economy
The PM Shehbaz MVNO Policy 2025 is not just a telecom reform—it’s an economic opportunity. By attracting local and international investors, the policy will generate jobs, expand digital access in underserved areas, and boost entrepreneurship in the tech sector. It will also help bridge the urban-rural digital divide by making affordable mobile services available to millions of Pakistanis.
Moreover, this policy supports the government’s “Digital Pakistan Vision”, which focuses on using technology to improve governance, education, and public services. With more players entering the telecom space, Pakistan can expect faster digital transformation and stronger integration into the global economy.
Conclusion
The PM Shehbaz MVNO Policy 2025 represents a major milestone in Pakistan’s digital journey. By allowing new companies to deliver telecom services through a fair and structured system, the government is setting the stage for innovation, affordability, and growth.
If implemented effectively, this policy could revolutionize how Pakistan communicates—turning the country into a regional hub for digital progress and economic opportunity.
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